Get Quotes from Top TV Repair Services in Nashville, TN

Questions to Ask Before Hiring a TV Repairman in Nashville

Most modern TVs contain electronic circuits capable of producing high voltages above 30kV, which is enough to cause electrocution or, at the very least, bodily harm. Therefore, hiring a professional TV repair technician is always in your best interest instead of attempting a DIY if your TV suddenly stops working.

By hiring a competent, experienced, certified, and insured TV technician in Nashville, you can ensure that your TV repair is handled expertly and in accordance with the manufacturer's specifications. You can find out if a prospective TV repair technician is qualified and competent enough to handle your repairs by asking the following questions:

Do You Repair All Types of TVs?

Many professional TV repair technicians in Nashville possess the technical knowledge and skill to repair various makes and models of TVs. However, it is important to find out if your preferred TV repair technician is conversant with your type of TV and its unique features to avoid any complications that may result from a poor understanding of the TV.

Every TV is different in the following ways:

  • Screen Type: TVs are generally grouped based on their screen type. It is either your TV has a flat or curved screen. These two types of TVs typically vary in weight, screen ratio, refresh rates, and curvature ratings.
  • Technology Type: in terms of technology, your TV can fall into any of the following categories:
    • Direct View/Cathode-Ray Tube (CRT): This is the oldest commercially available TV. They are bulky, have smaller screens, and consume more energy. If you have a faulty CRT, make sure it is repaired by an expert to prevent electrical hazards. CRTs contain certain capacitors that retain electrical charge even when disconnected from power, which can cause electrocution during repairs. Although these TVs are still available in the market, many brands have stopped producing these technologies.
    • Plasma: this is the first flat-screen TV type. Plasma TVs replaced CRTs, which were considered cheaper and cleaner than tube TVs. They offer more contrasted images than tube TVs and a better refresh rate. However, the resulting image quality offered by these TVs reduced over time, which made a lot of consumers lose trust in the product. Plasma also gets burnt easily.
    • Digital Light Processing (DLP): these models are durable and are more lightweight than plasma TVs. However, new brands of these types of TVs are no longer readily available.
    • Light Crystal Display (LCD): These televisions make use of liquid crystals and polarizing filters to create quality images. LCDs are sleek, affordable, and available in the market. They are more lightweight and consume less energy. However, these TVs often suffer motion blur due to their slow response time.
    • Light-Emitting Diode (LED): these TVs are upgrades from LCDs that use light-emitting diodes for blacklights instead of cold-cathode fluorescent lights (CCFL). This gives them the advantage of less power use and sharper and better-quality images. However, they are more expensive than LCDs
  • Brand/Model Specific Extras: these include any TV with the latest designs and technology, such as Voice Activation, High Dynamic Range, Ultra-High Definition, and internet connectivity/Smart TVs

Considering that a wide range of TVs and technology is available, you should always confirm your preferred TV technician's experience and expertise before signing any agreement with them.

Do You Deal with All the Brands of TV?

There are several brands of TVs available in Nashville. They include:

Brand Highlights Drawbacks Calling Card
Samsung Impressive TV quality
4K & 8K options
Smart TV options
Pricey QLED and QD-OLED
Sony Great sound and picture quality
HDR and Smart TV options are readily available
Eco-friendly
Pricey Cognitive Processor XR Chip and mini-LED
LG Sleek designs
Affordable models
Smart TV options
No HDR 10+ support OLED
Hisense Great value at low prices
Sizes of up to 100" available
Processing issues Variety
TCL Roku and Google compatible
Up to 8K
Affordable options
Processing and picture quality may not be up to par with pricier models Value
Vizio Affordable
4K resolutions
OS may lag and be buggy Quantum

Note that each brand has its unique features and specifications. Therefore, it is too risky to leave your repairs to anyone who does not specialize in fixing your TV brand. As such, confirming that your preferred TV technician is conversant with your TV's unique features and specifications is crucial.

Can You Advise if I Repair or Replace My TV?

Like every household appliance, your TV can suddenly stop working. When this happens, do not attempt to repair the TV yourself, as this can lead to further damage, especially if you do not have the requisite knowledge and tools to repair the TV.

The first thing you must do is try troubleshooting and researching the problem on the internet to confirm whether it is a minor issue that will not require the service of a technician. Do not hesitate to contact a professional TV repair technician if you suspect it is a hardware issue. However, before contacting a TV technician, always take the following steps:

  • Research costs: ascertain the cost of repairing the TV and see if it is more than what it will cost you to replace it. You can get estimates for the type of repair you need from at least three TV technicians in Nashville.
  • Miscellaneous considerations: consider other factors like how long you have been using the TV and if it is not the first time your TV is having the same issue. For instance, if it is a recurring issue, you should consider getting a brand-new TV instead of fixing it.

After taking the aforementioned steps, you can reach out to your preferred TV technician. Note that it is the responsibility of your technician to carry out an inspection on the TV and advise you on what to do. Reputable professional TV repair technicians in Nashville will tell you whether your TV fault can be fixed or if you need to replace the TV. A TV replacement is often preferred to a repair service when:

  • The TV is more than ten years old
  • There has been physical damage to the TV
  • The problem has to do with the TV's panel
  • The TV has developed a hardware issue
  • You have fixed the same issue at least more than once

Are All Your Repair Experts Certified?

Making sure that the TV repair company you wish to hire has certified technicians is one of the easiest ways to get expert hands to fix your TV. Certified TV technicians have access to different training programs, updates on the latest TV designs and technologies, as well as access to your TV manufacturer's technical support team. These professionals are also less likely to engage in fraudulent activities compared to technicians who are not certified.

TV technicians in Nashville can receive formal training and certification from international organizations such as:

  • The Electronics Technicians Association International
  • The International Society of Certified Electronic Technicians

You can confirm that your preferred technician is certified by an international organization by requesting proof of certification from them and verifying it with the organization responsible for issuing the certificate.

Do You Offer Same-Day Repair Services?

Almost every home in the United States has a modern version of a television from one of the popular consumer electronics manufacturing brands. This is not only because televisions provide information and entertainment but also because watching television has become a part of our daily lives and a good way to enjoy family time. In fact, the average US household watches television for approximately 7 hours every day.

Given how essential TVs are, it is crucial to find out how quickly your faulty TV will be repaired before signing any agreement with a TV technician. Note that the amount of time it will take to repair your faulty TV is dependent on three factors, namely:

  • The time the technician starts the job
  • The type of fault that needs to be fixed
  • The availability of the parts that need to be replaced

Most TV faults are minor problems that can be resolved on the same day. However, other types of TV faults can take two or more days to repair. Examples of major TV faults include:

  • Broken screen
  • Dead pixels
  • Fried circuit boards
  • Dead motherboard

Before hiring any TV repair technician, find out if they offer same-day service and are available to begin the repair immediately. If it is a major TV fault, ask the technician to give you a definite time your TV will be ready. Consider it a red flag if your preferred technician is refusing to tell you when they will start the repair or when your TV will be ready for pickup.

Finally, you should ask if the repairs can be performed at your home or if the faulty TV will have to be taken to the TV repairman's workshop. Note that many professional TV repair technicians offer home service to interested persons at an extra cost. This type of service is very important if you are using a very delicate TV.

Do You Hold the Relevant License for TV Repair Technicians?

Ascertaining whether the TV repair technician you intend to hire has the relevant license for TV repair service in your city is critical in ensuring you hire a qualified hand. Although TV repair technicians in Nashville do not require an occupational license to provide their services to the public, they must meet certain business registration requirements in the city. To operate as a legal business in Nashville, a TV repair service must first obtain a business tax license or a minimal activity license.

To obtain a business tax license or minimal activity license, interested persons must provide the following:

  • Business name, business address, business telephone number
  • Copy of owner's driver's license
  • Owner's name, home address, home telephone number, and social security number
  • Signature of owner

Interested persons can complete an application for a business tax license or a minimal activity license by downloading, completing, and mailing an application for a business tax license or minimal activity license form to:

Davidson County Clerk
P.O. BOX 196333
Nashville, TN 37219-6333

For more information concerning the application for a business tax license or minimal activity license, call (615) 862-6254.

Some TV repair technicians in Nashville offer other appliance and electronics-related services, like:

TV mounting and installation:
$120 - $300
TV setup:
$52 - $120 per hour
Smart device setup:
$155 - $1,500
Remote repair:
$10 - $45
Phone repair:
$45 - $650
Computer repair:
$100 - $1,000
VCR system repair:
$47 - $125
Home projector repair:
$120 - $375
Home theater and sound bar repair:
$100 - $320
Household appliance repair:
$50 - $450

When making hiring arrangements with your preferred TV technician, it is always a good idea to confirm that they also offer any additional services you may require and that they have the necessary skills and tools to get the job done.

Do You Offer Genuine Spare Parts?

In addition to ensuring that your preferred TV repair technician is certified, qualified, and experienced to handle your TV repair, you should also ensure they have access to genuine Original Equipment Manufacturer (OEM) TV parts.

OEM parts are perfect fits for your TV type. Unlike generic after-market parts, OEM parts allow your TV to function properly after repair and prevent you from breaching the terms of your existing warranty. However, genuine OEM parts typically cost more, and may not be readily available. Delivery may also take up to three to four business days. When the production of these parts has been discontinued, you may be forced to use generic after-market parts.

Are Your Repair Services Covered by a Warranty?

Warranties are assurances that your TV repair was handled correctly and with high-quality, genuine parts. These statements of assurance are typically legally binding, allowing the TV technician to accept responsibility for any defects arising from any repair they performed. Reputable professional TV repair technicians in Nashville provide warranties for their work. As a result, consider it a red flag if the TV repair technician you want to hire seems hesitant to do so.

It is important to note that the duration of these warranties can range from three months to a year. The technician, TV brand, and model usually determine their specific terms and conditions. However, these warranties typically do not cover issues caused by:

  • Normal wear and tear
  • Power line surges
  • Misuse, improper maintenance, vandalism, or natural disasters
  • Burn-in and image retention
  • Shipment-related damages
  • Improper installation
  • Cosmetic damages

While your preferred TV repair technician is expected to provide you with a warranty for the repairs they will perform, it is critical that you do not void the warranty of your TV manufacturer in the process. A manufacturer warranty ensures that the television purchased will perform exceptionally well for a specified period. Many manufacturers usually provide a list of recommended TV repair technicians to customers who need to fix faults with their warrantied TVs. Nonetheless, depending on the nature of the fault, the TV may need to be returned to the manufacturer for repair or replacement.

When considering buying a TV, you should ask the vendor if they offer store warranties or extended protection plans. Note that these warranties are different from a manufacturer's warranty in scope and coverage. The scope and coverage of extended warranties are determined by the store or outlet that issues them. Listed below are some benefits and drawbacks of purchasing an extended protection plan for your TV:

Pros of Extended Protection Plans Cons of Extended Protection Plans
Provides additional coverage for TVs Can be quite expensive
Can be used after the original manufacturer's warranty expires Cost is not usually justified for low-end TVs
Offers extra peace of mind Repairs covered usually cost less than the actual plan

Before signing any warranty agreement, make sure you request a written copy of the warranty offered and ensure that you understand its scope and coverage.

How to File a Complaint Against a Bad TV Repair Service in the Nashville

Complaints involving bad TV repair technicians can be filed with the Tennessee Attorney General's Office.

Appliance repair scams are not new in Nashville. Every day, residents of the city lose money to dishonest technicians posing as competent and experienced professionals. These dishonest persons employ various scam tricks to defraud unsuspecting citizens. Some of these scam tricks include:

  • Lying about their credentials
  • Requesting full payment before the job is completed
  • Damaging other parts of the TV to increase the cost of the service
  • Claiming that the TV is damaged and needs replacing
  • Using inferior or pirated parts for the job despite collecting fees for genuine parts

Residents of Nashville can protect themselves from dishonest TV repair technicians by taking the following actions:

  • Do not hire door-to-door TV repair technicians. If you must, do not sign a contract immediately. Ask about the company and take time researching about them before deciding whether to hire them or not.
  • Check third-party websites like Better Business Bureau and Yelp for reviews and testimonials on the appliance repair man you intend to hire
  • Compare prices from different appliance repairmen before choosing one.
  • Confirm that your preferred TV technician holds a valid business license
  • Make sure that the technician is insured
  • Avoid making upfront payments, unless the repair involves the replacement of parts.
  • Always inquire if parts need to be replaced, how much they will cost, and whether you can view the damaged parts they wish to replace.
  • Insist on warranties for all parts purchased as well as the work performed.

The Tennessee Attorney General's Office protects Nashville residents from unfair, deceptive, and illegal business practices. Victims of TV repair scams can report a fraudulent or dishonest technician to the office's Division of Consumer Affairs online or by submitting a completed consumer complaint form via email or mail to:

Division of Consumer Affairs
Tennessee Attorney General's Office
P.O. Box 20207
Nashville, TN 37202-0207

In addition, victims can file a lawsuit against the bad TV repair technician with the Metropolitan General Sessions Court of Nashville-Davidson County. However, before doing so, it's important to get proper legal advice from a lawyer. Interested persons can get referrals to a qualified lawyer in Nashville through the city's Bar Association's Lawyer Referral & Information Service.