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Questions to Ask Before Hiring a Mover in Nashville

In 2018, the Federal Motor Carrier Safety Administration (FMCSA) received over 5900 complaints of moving fraud. Unexpected overcharges were the subject of 57 percent of these fraud complaints. To prevent such risks when relocating to a new home, you should entrust your relocation to the best moving companies in Nashville. To determine the proficiency of your mover before signing a contract, ask the following questions:

Are You Licensed to Practice as a Moving Company in Nashville?

While Tennesse does not require a license for moving companies operating within the state, moving firms in Nashville must be registered with the Federal Motor Carrier Safety Administration (FMCSA) to undertake interstate moves. This registration process includes describing the nature of their intended services, getting a US Department of Transportation number, and complying with applicable insurance requirements.

Carriers operating without a valid license or outside their authority may be placed out of service. Fines may also be imposed on a moving company that operates without authority. Failure of moving companies to keep their FMCSA registration up to date can result in civil fines of up to $1,000 per day, with a maximum of $10,000. Any entity that fails to comply with the upgrading criteria may also have its USDOT Number deactivated by the FMCSA.

To verify the registration of your mover, visit the FMCSA's Company Snapshot, which is a brief computerized record of all registered companies' names, sizes, commodity information, and safety records and includes safety ratings, if applicable, summaries of roadside out-of-service inspections, and crash data.

To do business in Nashville, it is essential to decide on a business name and structure, be it a sole proprietorship, LLC, or partnership. A federal EIN from the Internal Revenue Service and a State Employer Tax Number are also required. Moving companies with gross earnings exceeding that amount are exempt because a minimal activity license is only necessary for enterprises with a total income of $3,000 to $9,999 in a fiscal year.

For more information about the required motor carrier license in Nashville, contact the Tennessee Department of Safety Commercial Vehicle Division at:

1148 Foster Avenue
Nashville, TN 37210
Phone: (615) 687-2285

How Much Do You Charge Compared with Other Movers in Nashville?

When considering a move in or out of Nashville, it is indeed vital to understand how much you will have to spend on the services you require. Moving prices in the city are determined by factors such as the number and quantity of items being transported, the distance between points, add-on services such as property storage and furniture installation or disassembly, and tipping fees. Moving companies in Nashville frequently use one of the following rates to calculate their charges:

  • By Written Estimates: This is likely the only way of pricing that allows for an accurate estimate of the cost of the move before it is finished. The mover provides a formal estimate that includes all transportation costs, agreed-upon services, and a list of the items to be moved.
  • By the Hour: Charges depend on the time it takes to complete the work, including the time it takes the mover to get to and from the properties. Time is usually calculated per hour with this method.
  • By the Weight or Distance: Charges are calculated based on the weight of the products being transported and the distance covered during the move.

It's a good idea to get and compare moving estimates from several movers in the area before deciding on one. This will guarantee that you aren't overpaying. Furthermore, always obtain a bill of lading from the moving company at the time of pickup, regardless of the technique used to determine moving charges, as this acts as a receipt for your belongings.

Nashville's transportation and material moving workers earn an average annual wage of $38,450. The list below compares the hourly average wages earned by these workers in the city against those of transportation and material moving workers in other parts of Tennessee as well as several other major cities in the country:

Nashville Mover's Hourly Average Wage
$18.48
Tennessee Movers Hourly Average Wage
$18.16
Los Angeles Movers Hourly Average Wage
$21.09
Seattle Movers' Hourly Average Wage
$25.50
Chicago Movers' Hourly Average Wage
$20.86
Philadelphia Movers' Hourly Average Wage
$19.55
Houston Movers Hourly Average Wage
$20.53
Source: U.S. Bureau of Labor Statistics

Will You Get a Moving Permit as Required by Nashville Regulations?

Ensuring your movers have the permits necessary to operate in the city is a fantastic idea. Movers in Nashville looking to park in a loading zone for more than the period authorized by the Traffic & Parking Commission for loading and unloading must obtain a Parking Loading Zone permit from the Nashville Department of Transportation. A softcopy permit form is available online. This permit costs $15 per day, vehicle, and location. A violation fee of $45 will be charged if you operate without this permit. For inquiries about moving permits in Nashville, contact the Nashville Department of Transportation at:

Administration Building
750 South Fifth Street
Nashville, TN 37206
Phone: (612) 862-8782

What Kind of Moving Services Do You Offer?

When relocating both in and out of Nashville, it is critical to select a moving company that provides the services you require and has the necessary experience. In Nashville, moves or relocations are often divided into five categories: local, long-distance, interstate, international, and small.

A local move takes place within 50 to 100 miles of your current home and does not require you to leave the state. Long-distance moves happen within the state but cover a longer distance than local moves. You're moving to a new state, and the weight of your goods is used to calculate the cost of your transfer. You are migrating from one country to another when you relocate overseas. You'll need to employ an international moving company. The volume of the package determines the transfer cost. Finally, a small move is any move from one dorm or flat to another that costs less than 2,000 pounds.

Nashville movers also typically provide two types of supplemental services: a full-service relocation and a self-service move. In full-service moves, the movers handle everything, including packing, loading, transporting, unloading, and repacking your goods once they arrive at their final location. A self-service move is one in which the moving company loads, transports, and unloads your stuff, leaving you to pack and unpack on your own.

Before getting into any agreements with a moving business, it is always a wise idea to research the specific services that a moving company provides, as this often differs from mover to mover. Such research will ensure that these services are tailored to your specific requirements. It is important always to remember that it is your job to inform the moving company about the kind and number of items you'll be moving and any additional services you might need. This allows them to provide you with an accurate estimate of the cost of the moving services and avoid any future misunderstandings or disagreements.

Below are the cost estimates for moving services provided by professional moving companies in Nashville:

Local/long-distance residential moving (per hour, cost of moving truck inclusive)
$85.01 - $97.41
Piano moving (within Nashville)
$238.20 - $266.54
Mobile home moving (for single-wide trailer at a distance of no more than 50 miles)
$2,035.33 - $2,522.79
Moving out of studio apartment (item packing and unpacking included)
$200 - $330
Moving out of a two-bedroom apartment (item packing and unpacking included)
$300 - $500
Moving out of a three or four-bedroom apartment
$400 - $700

Do You Provide Packing and Storage Services?

It is important to inquire whether the moving company you are considering provides packing and storage services. Packing up an entire house, especially for a family, may be challenging. Hiring a professional packing service can alleviate the stress of moving and make the process go more smoothly. It can also save you time because packing might take hours, if not days, if you're not used to it. It can also save you money because packing requires both the purchase of products and time away from work. It takes away the stress of having to move the most delicate items. Moving companies in Nashville frequently provide the following types of packing services:

  • Full packing services,
  • Partial packing services,
  • Professional box handling and organization, 
  • Used box pick-up services.

Depending on the nature and scope of your relocation efforts, you may need to store your belongings at a storage facility, which can be movable or fixed. Apart from these concerns, there are a variety of other reasons why you might require self-storage, including:

  • You are downsizing and will not be able to fit all of your belongings in the new location.
  • You intend to relocate soon and may not be able to reach your current location until then.
  • You want to move vast distances and need time to settle in before your belongings arrive.
  • You are renovating your current home and require a secure temporary storage facility for your expensive mobile belongings while the work is being completed.

Irrespective of your reason for requiring packing or storage services, you should always check with your prospective moving company to see if they offer these services and if you will be required to pay extra. If your chosen moving company does not provide packing and storage, it may be in your best interest to choose one that does since this simplifies the process by guaranteeing that you are dealing with one company. Find out how your belongings will be safeguarded and tagged, whether you'll be allowed to see the storage facility ahead of time to guarantee it will be suitable for your belongings, and make a detailed note of everything you pack. You should also determine whether your mover provides you the option of bringing your own packing materials, as this option is a more cost-effective way to pack.

What is an Appropriate Tip for Your Movers in Nashville?

A tip tells your movers' that you appreciate their efforts and acknowledge the long or tedious hours they have put in on your behalf. Because movers operate in the service industry, their base pay is frequently reduced to account for tips. In Nashville, the following are some of the most typical reasons for tipping movers:

  • They worked efficiently and punctually.
  • They moved large, heavy goods up and down numerous flights of stairs.
  • They went out of their way to use extra cushioning to safeguard fragile things or to follow specific directions to the letter.
  • They were simple to manage and helped the whole moving process go smoothly.
  • They cautiously handled your belongings, paying special attention to fragile or sensitive things.
  • They treated you and your family respectfully.

As a general rule of thumb, tipping movers is often set at $4 to $5 per hour for each mover. This tipping technique works better than paying 15 to 20% of the overall move cost because total charges sometimes include distance costs and other fees, the bulk of which do not require the movers to perform any actual work.

Although it is an excellent means of saying thank you for the service, tipping is not mandatory. This is why movers do not include the cost of these tips in their overall moving expenses estimations. Before making any hiring arrangements, find out what your chosen moving business considers an appropriate tip for their movers. If your movers provide poor service, you are well within your rights to refuse to tip them, and you can also inform your moving company about their movers' ineptitude.

Do You Carry the Necessary Insurance Policy for Movers in Nashville?

Working in the moving industry is not without danger and can result in both property damage and work-related injuries. According to the US Bureau of Labor Statistics, transportation and material moving workers accounted for 20 percent of all on-the-job injuries that required time off in just one year. Confirming that your chosen moving company meets the necessary insurance standards is critical, as this will protect you from unforeseen costs and legal liabilities if any work-related damages or accidents occur during your relocation.

Moving insurance is available in three major varieties: basic carrier liability, which pays up to 60 cents per pound for each item and is based on weight; full value protection, which replaces the item with a similar item or pays for its repair; and separate liability insurance, which pays the insurance amount purchased minus basic carrier liability. The required amount of insurance varies depending on the policy, but the goal is to compensate customers for lost or damaged goods. Since homeowner's or renter's insurance may not cover your belongings during a move, not getting insurance coverage can be costly, as many unexpected events can occur during a move.

It is always wise to ask for proof of insurance from any moving company you are considering and ensure it covers liability and property damage, cargo, workers' compensation, and disability insurance, if applicable. Confirm that the insurance is current and sufficient for the scope of your relocation project by contacting the insurance company that provides it.

Can You Provide References or Recommendations in Nashville?

Many reputable Nashville movers provide references or letters of recommendation from satisfied customers, and if your preferred movers refuse to do so, consider it a red flag. Referrals usually indicate that a moving company follows through on its promises and provides competent service, and some movers post these referrals on their official websites. You should always verify any references you're given by getting a first-hand account of their moving experience. Customer service from your moment of contact is also an indication of what to expect. Furthermore, a company that actively seeks reviews and encourages sharing on social media, engages influencers, and trains employees for referral purposes is committed to assuring its potential clients of its trustworthiness.

How to File a Complaint Against a Bad Moving Company in Nashville

Moving is already a stressful experience, but falling victim to a moving or home rental scam adds to the misery. While scammers' tactics may change, their goal remains the same: to harm consumers. Consumers can protect themselves by never accepting offers at face value and remembering that if a deal appears too good to be true, it probably is. As a result, when looking for professional movers in Nashville, be on the lookout for warning signs that you may be dealing with a dishonest mover and take precautions to avoid becoming a victim of a moving scam. These are the steps to take:

  • Be wary of a moving company that does not have an address and does not provide information about a mover's registration or insurance. It is a big red flag if there is no way to reach them in case of an emergency.
  • Exercise caution when hiring someone not affiliated with or employed by a credible company. If possible, only deal with reputable companies.
  • Examine a moving company's reviews and complaint history on reputable review websites like the Better Business Bureau and the American Moving and Storage Association.
  • Avoid moving companies that provide estimates over the phone or via email rather than in person.
  • Be cautious of low-ball estimates. These are frequently used to get your attention. After signing a contract, you may be given exorbitant additional cost estimates. Inquire about any additional fees and whether the estimate is binding, nonbinding, or not-to-exceed.
  • Be very careful with movers who request a large down payment or full payment before the move. Paying with cash should be avoided. To be safe, do not agree to anything more than 10 percent.
  • Avoid signing any documents that are blank or incomplete. Get all of the details in writing. Confirm the contract's terms and conditions, including insurance coverage, liability limits, pick-up and delivery dates, and rate calculations, before putting your signature on the contract.

If a moving company has stolen your belongings, says it will not return them to you unless you pay more money than you agreed to, or is otherwise deceptive in its dealings, you can file a complaint with the Tennessee Department of Commerce and Insurance online. You can also visit the Department at:

Department of Commerce and Insurance
500 James Robertson Parkway,
Nashville, TN 37243
Phone: (615) 741-2241

You can report a household goods moving scam to the Tennessee Attorney General's Office's Consumer Affairs Division by calling (615) 741-4737 or filling out an online complaint form.

You can also contact the Metropolitan Nashville Police Department to report a household goods moving scam at:

Police Department Headquarters
600 Murfreesboro Park
Nashville, TN 37210
Phone: (615) 862-8600